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Patient and Visitor Guidelines

This is an aerial view of Woodstock Hospital, along with a picture of the main entrance into the main lobby from Juliana drive.

Hospital Visiting Hours:

Our visiting hours have changed due to the COVID-19 pandemic. Click here for the latest updates to visiting guidelines during COVID-19.

Modified visiting due to COVID-19:

Woodstock Hospital has visitor restrictions in place to assist with screening and help reduce the spread of COVID-19. Click here for the latest updates to visiting guidelines during COVID-19.

Coming to the hospital can be an overwhelming experience. We invite you to familiarize yourself with the following patient and visitor information.


  • Click here to learn more about Woodstock Hospital's Emergency Department.
  • If you are coming to the hospital for an appointment, please bring your Ontario health card, a list of medications (including herbal), and proof of health insurance.
  • We are a scent-free facility. Please refrain from wearing scented products.
  • Bring toiletries if you are staying at the hospital. Do not bring jewelry, credit cards, large amounts of money, or electrical appliances (with exemption of electric razors).
  • For your convenience we have free public Wi-Fi, a cafeteria that includes Tim Hortons, Food Services, Pharmasave, telephone and television services, Spiritual Services, and the newspaper/mail.


  • We have designated areas for patient drop-off and pick-up, 30 minute parking, visitor parking ($4), along with parking pass options. Click here to learn more about parking at Woodstock Hospital.
  •  If you need information about the location of a patient or their room or telephone number, please call 519-421-4211 or visit our information desk in the main lobby.
  • Please do not visit a patient if you are feeling unwell.
  • Wash your hands before entering the hospital, and when you are leaving the hospital. There is alcohol-based hand sanitizer placed throughout the hospital.
  • Please refrain from bringing latex balloons, wearing perfume, and smoking on hospital property.
  • To protect the privacy of patients, visitors and staff, photos and videos are not permitted. There are some exemptions in our Maternal Child Unit.
  • For your convenience, we have free public Wi-Fi, a cafeteria with a Tim Hortons, and Pharmasave on site.
  • You can send a greeting to a patient by emailing and including the patient's name and room number in your email.