Mission, Vision, Values
Mission
We are:
A progressive community hospital, delivering compassionate patient care and quality services by exceptional people
Vision
We will:
Respond to the evolving healthcare needs of our community
Ensure patient safety in an environmentally responsible and sustainable facility
Implement high quality, accessible, fiscally accountable programs and services
Attract and retain qualified, dedicated healthcare professionals
Collaborate with our regional partners for the benefit of our community
Values
We are:
Compassionate and caring
Accountable and ethical
Respectful and nurturing
Enthusiastic about what we do
Service Excellence
Our staff, physicians and volunteers strive to ensure that each patient has a caring and compassionate experience. That is why we have established “Four Components of Service Excellence”.
Caring & Compassion
We respond to patient, visitors and peers with courtesy and respect
Communication
We appreciate that patients need to understand and be understood
Commitment & Competence
We actively pursue professionalism in our practice and area of work
Confidentiality
We are aware of what information we are sharing: where, to whom and why
