Mission, Vision, Values
Mission
- Community-oriented, personalized and quality care.
Vision
- Working collaboratively to advance the health and well-being of our community.
Values
- Compassionate
- Innovative
- Resourceful
- Collaborative
- Leadership
- Ethical
Values Statement: We strive to serve others; building on our collective strengths, expertise and shared values; for the betterment of our patients, their families and our community.
Service Excellence
Our staff, physicians and volunteers strive to ensure that each patient has a caring and compassionate experience. That is why we have established “Four Components of Service Excellence”.
Caring & Compassion
We respond to patient, visitors and peers with courtesy and respect
Communication
We appreciate that patients need to understand and be understood
Commitment & Competence
We actively pursue professionalism in our practice and area of work
Confidentiality
We are aware of what information we are sharing: where, to whom and why